My Kitsch Reviews
My Kitsch Customer Reviews (17)
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Verified BuyerSaved my hair from damage!
I have really thick, curly hair that's prone to breakage and damage. But ever since I started using this brand's sleep cap, my hair has been so much healthier. It keeps my curls from getting crushed while I sleep, and it's really comfortable to wear.
Verified BuyerMy hair has never felt so soft and healthy!
I've been using the nourishing shampoo bar for a few weeks now and my hair has never felt so soft and healthy. Plus, the fact that it's sustainably made makes me feel good about my purchase.
Verified BuyerThe best hair ties ever!
Thick, stretchy material that doesn't snap or break. I can actually get a tight ponytail without feeling like my hair is being ripped out.
Verified BuyerKitsch's shampoo bars
They're amazing! They lather up nicely and leave my hair feeling clean and nourished!
Verified BuyerPerfect for on-the-go styling
I travel a lot for work, and this brand's XL snap clips have been a lifesaver for me. They're really strong and hold my hair in place all day, but they're also really easy to take out when I need to switch up my hairstyle. And they look really chic, too!
Verified BuyerMust-have for curly hair
As someone with curly hair, I'm always on the lookout for products that will keep my curls defined and frizz-free. The scrunchies from this brand have been a game changer for me. They don't pull or damage my hair and keep my curls looking great all day.
Verified BuyerUse Kitsch's bun pins almost every day!
They're sturdy, easy to use, and come in cute designs!
Verified BuyerAffordable and eco-friendly
All of their products are made with eco-friendly materials and packaging, which is so important to me as a consumer. And the best part? The prices are totally reasonable! I feel good about supporting a brand that's doing good for the planet!
Verified BuyerConvenient and effective!
The shampoo and conditioner bars are perfect for travel and they actually work really well. My hair feels clean, soft, and nourished after using them.
Verified BuyerSleep mask is so comfy!
So soft and comfortable, it doesn't bother me at all while sleeping.
My Kitsch Customer’s Q&A
My Kitsch Features and Benefits
Mykitsch.com offers a variety of features and benefits:
- High-quality products: The site offers a range of beauty and hair care products that are highly rated by customers.
- Eco-friendly: The company is committed to producing eco-friendly products, which is a major benefit for environmentally conscious consumers.
- Excellent customer service: The site provides efficient customer service, ensuring a smooth shopping experience.
- Fast shipping: Products are shipped the same or next day, ensuring quick delivery.
- 90-day return policy: If you're not satisfied with your purchase, you can return it within 90 days.
- Free U.S. shipping over $35: Orders over $35 qualify for free shipping within the U.S.
- Rewards program: The Kitsch Rewards program allows you to earn points on every purchase, which can be redeemed for discounts on future orders. The more you spend, the more points you earn.
These features and benefits make shopping on mykitsch.com a rewarding experience. Enjoy your shopping!
My Kitsch Pricing
Mykitsch.com offers a variety of products at different price points. Here are some examples of their pricing:
Hair Care Products:
- Rice Water Shampoo & Conditioner Combo: $21.00 (on sale from $28.00)
- Rosemary & Biotin Shampoo + Conditioner Combo: $21.00 (on sale from $28.00)
- Coconut Oil Deep-Moisturizing Solid Shampoo Bar: $10.50 (on sale from $14.00)
Accessories:
- Self-Draining Soap Dish: $10.50 (on sale from $14.00)
- Heatless Hair Curler Satin Bundle: $16.88 (on sale from $22.50)
Bundles:
- Build Your Own Shampoo & Conditioner Bundle: $28.50 (on sale from $38.00)
- Luxe Satin Pillowcase & Eye Mask Bundle: $56.25 (on sale from $75.00)
They also offer free U.S. shipping for orders over $35.
Payment Method
Mykitsch.com accepts a variety of payment methods to make your shopping experience convenient. Here are the options available:
Express Checkout:
- ShopPay
- PayPal
- GooglePay
Standard Checkout:
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Afterpay
- Catch
- KITSCH gift cards
My Kitsch FAQs
What if I received a damaged My Kitsch item?
If you received a damaged item from mykitsch.com, you can follow these steps to resolve the issue:
- Contact KITSCH Customer Support: Email kitsch@mykitsch.com with your order number and a description of the damage. Including photos of the damaged item can help expedite the process.
- Return the Item: KITSCH offers free returns within 90 days for US customers. You can initiate a return by visiting their returns page and following the instructions.
- Receive a Replacement or Refund: Once KITSCH receives and inspects the returned item, they will notify you about the approval or rejection of your refund or replacement.
How can I track My Kitsch order?
To track your order from mykitsch.com, follow these steps:
- Check your email: Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number.
- Visit the KITSCH website: You can also track your order directly on their Order Tracking page.
- Use the tracking number: Enter the tracking number provided in the shipping confirmation email to see the status of your package.
Where does Kitsch ship to?
KITSCH ships to all states in the United States and a wide range of international countries. Some of the international destinations include:
- Åland Islands
- Albania
- Algeria
- Andorra
- Angola
- Anguilla
- Antigua & Barbuda
- Argentina
- Armenia
- Aruba
- Ascension Island
- Australia
- Austria
- Bahamas
- Bangladesh
For a complete list of countries and more details, you can visit their shipping and returns page.
My Kitsch Alternatives
Here are some alternatives to mykitsch.com:
- Lace Luxury Haircare
- La Chic Hair
- Great Clips
- Nutrafol
- Bondiboost
Unfortunately, there isn't enough information available to provide a full list of 10 alternatives. If you need more options, consider doing a web search for hair care brands and stores similar to Kitsch. Enjoy exploring these alternatives!
My Kitsch Return Policy?
Mykitsch.com has a customer-friendly return policy. Here are the key points:
Return Policy:
- Free Returns for U.S. Customers: You can return items within 90 days of delivery for a full refund.
- International Returns: Accepted within 90 days of delivery, but a $12.99 return label fee will be deducted from your refund.
- Refund Processing: Refunds are processed upon receipt and inspection of the returned items.
- Gift Returns: If the item was marked as a gift, you'll receive a gift credit for the value of your return.
How To Open A My Kitsch Account?
To open an account on mykitsch.com, follow these steps:
- Go to the login page of mykitsch.com.
- Select the "sign up" option.
- Create an account with your email.
If you've previously checked out as a guest, you can still activate your account and retrieve rewards associated with your order. Just make sure to use the same email used on your original order. Once the account is activated, you'll be able to view all the information related to any orders associated with that email.
After signing up, you can start earning points on every purchase as part of the Kitsch Rewards program. You can redeem these points to save on your next order. Enjoy!
How do I contact customer service at Mykitsch.com?
To contact customer service at Mykitsch.com, there are several methods available. One can reach out via email at kitsch@mykitsch.com. For marketing inquiries, the email is marketing@mykitsch.com and for wholesale inquiries, the email is sales@mykitsch.com. Alternatively, one can call the customer service number at (424) 240-5551. There is also an option to fill out a form on their contact page for further assistance. Please note that response times may vary.
About Mykitsch.com Payment Method?
The website "Mykitsch.com" accepts various payment methods. For express checkout, options like ShopPay, PayPal, and GooglePay are available. For standard checkout, they accept Visa, MasterCard, American Express, Discover, PayPal, Afterpay, Catch, and KITSCH gift cards. These options provide a variety of ways for customers to make their payments conveniently.
About Mykitsch.com Popular Products and Services?
Mykitsch.com is a popular hair care brand that offers a variety of products. The brand is known for its hair accessories, which are suitable for all hair types. They also offer bottle-free beauty products that are vegan, cruelty-free, and come with a 90-day guarantee. These products are designed in California and are eco-friendly.
One of the popular products from Mykitsch.com is the rice water shampoo. Users have reported that this shampoo makes their hair soft, shiny, and helps reduce hair loss. It is also color-safe and earth-friendly. Another popular product is the dry shampoo, which is particularly useful for individuals who are always on the go.
The shea butter body bar is another product that customers have praised. However, it's important to note that some users have reported allergic reactions to this product due to its almond content.
In addition to their products, Mykitsch.com is also known for its excellent customer service. They are quick to respond to customer inquiries and are known to resolve issues efficiently.
Overall, Mykitsch.com is a well-regarded brand with a range of high-quality hair care products and a strong commitment to customer service.
Mykitsch.com Return Policy?
At Mykitsch.com, the Shipping Policy is as follows:
- Standard Shipping costs $6.82 and Priority Shipping costs $11.74 for US orders.
- Free shipping is available for all orders over $35.
- Most orders are shipped the same day or next, but please allow up to 2-3 business days for your order to be processed.
- Orders are processed Monday through Friday, excluding holidays.
- The shipping carrier chosen at the time of checkout is responsible for the delivery of your package. In the case of a lost package, it is the responsibility of the carrier and all inquiries must be directed to the carrier.
The Return Policy is as follows:
- Kitsch offers free returns within 90 days. Your refund will be processed upon receipt of your return.
- For international customers, Kitsch accepts returns within 90 days, but these customers are responsible for providing their own return label.
- Once your return is received and inspected, you will be notified via email about the approval or rejection of your refund. If the refund is approved, it may take two weeks or more before your refund is officially posted by your bank or credit card company.
- If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be emailed to you with a personalized code. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, the refund will be sent to the gift giver.
How do I cancel my My Kitsch order?
To cancel your order on mykitsch.com, follow these steps:
- Email KITSCH: Send an email to kitsch@mykitsch.com with your order number. They will try to cancel your order if it is still processing.
- Log into your account: You can also log into your account on the KITSCH website and check your order history to see if you can cancel it there.
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